We can be reached via e-mail at: customerservice@snowndirthelmets.com

Privacy Statement

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.

Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.

International Orders

We appreciate the business from our international customers. SnownDirt Helmets has so many great products to offer you. A 5% transaction fee is charged on all orders outside of the U.S. and Canada. Since we are unable to verify addresses on international orders, some orders are held for 1-2 weeks to ensure proper funds transfer.

Exchanges/Returns

No returns or exchanges will be accepted without a SnownDirt Helmets RA#. Customers will be charged only actual freight and no restocking fee if exchanges are made. All returns and exchanges must be made within 30 days of order date. Customers must contact SnownDirt Helmets to receive a unique RA #. A 20% restocking fee will be charged on all returns, along with actual shipping charges to and from the customer for the order. All closeout sales are final with no refunds being issued.